Echo · Receptionist

Every call answered — nights, weekends, and while you’re mid-job. Echo books, answers, and transfers.

Works on: Phone

What Echo does

  • Answers your phone 24/7 with a greeting built from your business name, services, and hours.
  • Books appointments mid-call — checks availability, confirms, and sends an SMS confirmation.
  • Transfers calls that match your rules (an existing customer with an emergency reaches you).
  • Takes structured messages after hours and pushes urgent ones to your phone immediately.
  • Never quotes a price that isn’t in your Business Brain — “I’ll have someone confirm that.”

Like every agent, Echo starts in Approve mode — drafts wait for your one-click approve, edit, or reject — and answers only from your Business Brain. Rename Echo to anything you like; the custom name is used everywhere your customers see.

Call transcript — Tuesday, 9:42pm

Caller: Hi, do you have a table for four this Friday at 8?

Echo: We do — 8pm is fully booked, but 8:30 is free. Shall I book it?

Caller: Perfect. ✓ Booked · confirmation sent by SMS

Sample transcript

Echo: Good evening, you've reached Bella's Bistro — this is Echo. How can I help?

Caller: Hi — do you have a table for four this Friday at 8?

Echo: Let me check… 8pm is fully booked, but I have 8:30 for four. Shall I book it?

Caller: 8:30 works. It's under Daniels.

Echo: Done — Friday, 8:30pm, party of four under Daniels. You'll get an SMS confirmation now. Anything else?

Caller: No, that's great. Thanks!

Illustrative call. Echo always says it’s an AI when asked, and never quotes prices that aren’t in your Business Brain.

Echo is included from $29/mo

Starter gets you any 2 agents. Team gets you all 13 — Echo and the rest of the staff — for $79/mo. 30-day free trial, no card.