Rae · Reputation Manager

Every review answered, more 5-stars asked for, and bad experiences caught before they go public.

Works on: Google / Yelp / Trustpilot

What Rae does

  • Monitors Google, Yelp, Facebook and Trustpilot — you hear about a 2-star review in minutes, not weeks.
  • Drafts specific, human replies: warm for praise, calm and take-it-offline for complaints.
  • Negative replies always wait for your approval; never argues, never admits liability.
  • Asks happy customers for a review after their appointment — unhappy ones get a private feedback route first.
  • Sends a weekly reputation digest: rating trend, response rate, and the themes behind the feedback.

Like every agent, Rae starts in Approve mode — drafts wait for your one-click approve, edit, or reject — and answers only from your Business Brain. Rename Rae to anything you like; the custom name is used everywhere your customers see.

Review reply — 5 stars on Google, drafted

Thanks Maya — the team will be chuffed you loved the sourdough crust.

See you (and the pup) on the terrace again soon.

Rae is included from $29/mo

Starter gets you any 2 agents. Team gets you all 13 — Rae and the rest of the staff — for $79/mo. 30-day free trial, no card.